Heron Information Management (HeronIM) provides training in:
  • Information Management
  • Knowledge Management
  • Digital standards (e.g. SPECTRUM, METS, MODS, PREMIS and RDA)
  • BPM and work flows: design, development and management of business processes and work flows (for example focussing on quality management and auditing, or on process improvement)
  • Document and Records Management (e.g. with SharePoint or LiveLink/OpenText)
  • SharePoint and InfoPath integration
  • Digitisation and/or presentation (site or app) of heritage collections
  • Microsoft Office and Microsoft Project
  • Other office and project management software (e.g. OpenOffice and LibreOffice)
  • Open Access: theory and practice
  • Semantic Web (incl. semantic wikis)
Training can range from the theoretical (awareness, concepts) to the practical (e.g. hands-on software training, or design and implementation of a database). Training can be customised: you may choose to have a document management training using your own SharePoint software. Training can be provided in company, or at a training location selected by HeronIM.

For all the areas above, HeronIM also provides consultancy, support and assistance in implementation.